MOVE YS Terms of Use

MOVE YS Terms of Use

Version 1.0 of September 2, 2026

THESE TERMS ARE NOT YET IN EFFECT.

During the beta test, MOVE YS operates only within the Russian service perimeter: the app is offered to people in Russia, records are stored in a database located in the Russian Federation, the international service perimeter has not been launched, and users outside Russia are not being accepted. This document takes effect on the day the international service perimeter is launched, and not earlier. Until that day, the Russian-language documents apply: https://move-ys.ru/privacy (in Russian) and https://move-ys.ru/terms (in Russian).

This text is published openly and in advance so that it can be read and reviewed before it starts to apply. It contains no promises that bind anyone today.

1. Who we are

• Service provider and rights holder: Individual Entrepreneur ԳԱՐԻՊՈՎ ԻՍԼԱՄ ԻԼՇԱՏԻ (Garipov Islam Ilshati), Republic of Armenia
• State registration number: 286.1574480
• Taxpayer identification number (ՀՎՀՀ): 20245109
• Address: Republic of Armenia, Yerevan, Malatia-Sebastia administrative district, Hovhannisyan Street (Հովնաթանի), building 14, apartment 32
• Representative in the European Union for data protection matters: not appointed — the international service perimeter has not been launched and there are no users in the European Union. A representative will be appointed and named here before the perimeter starts operating.
• Contact e-mail: move-ys@pomogatorapp.ru

Hereinafter "we". The person who uses the app is "you".

2. What this document is

This is an agreement between you and us. You accept it by ticking the box "I accept the Terms of Use" when you register.

Separately from it, the following apply:

• Privacy Policy — https://move-ys.ru/en/privacy;
• Consents to the processing of health data and to the operation of the assistant — https://move-ys.ru/en/consent.

Consent to the processing of special categories of data is a separate act. It is not given "along with" acceptance of these Terms, which is why there are two checkboxes at registration, and both are unticked.

3. What MOVE YS is

An app for personal records: tasks, projects, habits, calendar, notes and journal, finances, contacts, as well as health sections: menstrual cycle, sleep and well-being, nutrition, body measurements. It includes the voice assistant Mo.

We grant you a non-transferable, non-exclusive right to use the app for personal purposes for the term of the agreement. The rights to the app itself, its interface, texts, icons and name remain with us.

4. Not a doctor, not a financial adviser and not an emergency service

Please read this section in full.

4.1. Not a medical device

MOVE YS is not a medical device within the meaning of Regulation (EU) 2017/745 or equivalent legislation of other countries. We do not make diagnoses, prescribe treatment or carry out examinations.

• The cycle forecast is arithmetic based on your past records. It is not a method of contraception, does not confirm or rule out pregnancy and does not replace medical supervision.
• The calorie and nutrient count is arithmetic based on a food reference database, not a dietary prescription. The values are approximate.
• The weight, blood pressure and well-being you record are your own records, not the result of a medical examination.

If something worries you, see a doctor.

4.2. Not financial advice

The finance section is for keeping track of your own expenses and income. We do not provide investment advisory services and do not recommend buying, selling or investing in anything.

4.3. The assistant Mo is an artificial intelligence system

We expressly inform you that Mo is an artificial intelligence system and not a human being (Article 50 of the EU Artificial Intelligence Act, Regulation (EU) 2024/1689).

• Mo makes mistakes: it may mishear a word, confuse a date, or put a record in the wrong section. That is why it shows what it is about to do before it does it.
• What Mo says about health is not a diagnosis or a prescription.
• What Mo says about money is not an investment recommendation.
• The built-in "CBT Psychologist" assistant is not psychotherapy and not psychological care.

4.4. Emergencies

The app is not an emergency service: it does not call anyone and does not notify anyone. In an emergency, call your country's emergency number (in the European Union — 112).

5. Registration, age and country

Age. The app is not intended for persons under 16 years of age. By registering, you confirm that you are at least 16.

Country. When registering, you choose your country; this determines in which service perimeter and in which database your records are stored and who is responsible for them. The choice between the Russian and the international perimeter cannot be made automatically: these are different databases in different countries. If you have moved, write to us and we will help you transfer your data by exporting it to a new account.

Your account is yours. Do not share your login and password with others. Actions performed under your account are deemed to be yours until you notify us that you have lost access.

6. What you may and may not do

You may: use the app for your personal affairs.

You may not:

• use the app for unlawful purposes;
• attempt to gain access to other people's accounts, to the server, to the source code or to internal interfaces;
• scrape data automatically, generate artificial load, or interfere with other users' use of the service;
• circumvent the limits of the free plan by technical means;
• resell or transfer access to your account;
• use the assistant to create unlawful content.

In the event of a breach, we may restrict or terminate access: immediately in the case of a serious breach, and in other cases after a warning and a period to remedy the breach. We will explain the reason and leave you the ability to export your data for at least 30 days.

7. Other people's data

When you record information about other people in the app (contacts, project participants, mentions in your journal), you act as an independent controller of that data and confirm that you are entitled to do so. Processing of data for purely personal purposes unrelated to professional activity is excluded from the scope of the Regulation by Article 2(2)(c); however, if you use the app for work, the controller's obligations lie with you.

We store such information only for you, do not share it with anyone and do not send anything to these people.

8. Your records belong to you

Everything you record is yours. We claim no rights to your texts and photos, do not publish them, do not use them to train language models, do not sell them and do not share them with advertisers. We process your records only so that the app can work for you.

At any time you can export everything in a machine-readable format (JSON and CSV) and delete your account directly in the app.

9. Payments, subscription and right of withdrawal

• The main part of the app is free of charge.
• A paid subscription is purchased through an app store (App Store, Google Play). You enter into the payment agreement with the store; the store issues invoices and receipts.
• Refunds are governed by the store's rules. Payments do not reach us directly, so we are physically unable to refund them. Please contact the store.
• The subscription renews automatically until you cancel it in the store settings.
• We may change the price of future periods with advance notice. The price of a period already paid for will not increase.
• The consumer's 14-day right of withdrawal. If you are in the European Union, consumer protection law gives you the right to withdraw from a contract for digital services within 14 days. This right is exercised through the app store from which you purchased the subscription and in accordance with its procedure; we do not obstruct such withdrawal and will confirm the relevant circumstances to the store at its request.

10. The app is provided as it is

We do our best to keep everything working, but we do not promise uninterrupted operation on every device and at every moment. The app is provided "as is" to the extent permitted by law; the mandatory guarantees of conformity of digital services with the contract established by the legislation of your country are not affected by this.

We may develop the app: change the interface, add and remove sections. We give advance notice of material changes and of the removal of sections, and give you time to export your data.

About keeping your records safe. The primary storage is your device. However, we are not a backup service: please export your data from time to time.

11. Liability

11.1. We are liable to you in accordance with applicable law, including the consumer protection law of your country of residence. Nothing in these Terms limits or excludes rights granted to you by mandatory provisions of law that cannot be waived by contract.

11.2. We do not limit our liability for harm to life and health, for intent and gross negligence, or in other cases where the law prohibits such limitation.

11.3. Otherwise, we are not liable for:

• decisions you make on the basis of the app's content or what the assistant Mo says, including about health, nutrition, pregnancy and money (section 4);
• loss of data resulting from the breakdown, loss or sale of your device or the deletion of the app, if you did not export your data;
• interruptions in third-party services: app stores, telecom operators, hosting, language model providers;
• content that you yourself created, modified or deleted;
• actions of third parties who gained access to your account through your fault.

12. Termination of the agreement

• You may leave at any time: Settings → Delete account. Data is destroyed as described in the Privacy Policy. Cancel your subscription separately in the store.
• We may terminate access in the event of a serious breach of section 6, and, if the service is shut down entirely, with at least 30 days' notice and time for you to export your data.

13. Changes to these Terms

A new version is published at https://move-ys.ru/en/terms with its date and version number. We notify you of material changes in the app at least 30 days before they take effect; if you do not agree, you may terminate the agreement before that date by exporting your data and deleting your account.

A change to the terms of use does not replace consent to the processing of health data: if the purposes of such processing change, we will ask for your explicit consent again.

14. Governing law and disputes

14.1. This agreement is governed by the law of the Republic of Armenia. This choice does not deprive you of the protection afforded to you by the mandatory provisions of the law of the country of your habitual residence (Article 6 of Regulation (EC) No 593/2008, "Rome I").

14.2. Write to us first. move-ys@pomogatorapp.ru — we reply within 14 days. This is faster and cheaper than any court.

14.3. Consumer claims. If you are a consumer residing in the European Union, you may bring proceedings in the courts of your place of residence, and proceedings against you may be brought only there (Articles 17–19 of Regulation (EU) No 1215/2012, "Brussels I bis"). We do not restrict this right.

14.4. Out-of-court dispute resolution. We have not undertaken to participate in, and do not participate in, alternative dispute resolution procedures with consumers. You can find the competent dispute resolution body in your country on the European Commission portal https://consumer-redress.ec.europa.eu or by contacting the European Consumer Centre in your country. (The European Online Dispute Resolution platform ceased operating on July 20, 2025.)

14.5. The invalidity of any one provision does not affect the validity of the remaining provisions.

15. Contact

move-ys@pomogatorapp.ru — for any question: about the app, about your data, about payments, about complaints. You may write in English or in Russian.

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Version 1.0 of September 2, 2026. There are no previous versions.